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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ... ...Kate Lim
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.... ...John R Thomas
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!... ...Noel Wilson
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Easy ordering system and speedy delivery
Thank you... ...Tracy Boulton
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Great service. Could not believe how quick in receiving the part, but most of all the Mytub team are very friendly, helpful and courteous.
Linda and Alma
Polegate. East Sussex... ...Mrs A Cutts
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself.... ...JEREMY EDDY
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful.... ...Harry Bichard
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone... ...Peter Vanstone
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Excellent service with speedy delivery.... ...Carol Hanney
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more reviews... |
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