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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.... ...Michael Stanley
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Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item.... ...Roderick Harvey
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you... ...victor weatherly
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
... ...Paul Harper
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.... ...Graham Brackpool
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone... ...Peter Vanstone
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate.... ...Stephen Dines
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Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
Many thanks... ...Mrs Simone Icke
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Looks good, arrived when you said. Thanks... ...Terry
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