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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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A hard to find product was available off the shelf. No hassle, excellent service....
...Philip Kolbe
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Thanks Sophie
Brilliant service. I will use your company again. ...
... J E Hubbard
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you....
...Andrew Seaton
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks....
...Angela Robertson
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends....
...David Paterson
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Excellent customer service...
...samantha hastings
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Very easy ordering, delivered as promised, emails helped me track the orde....
...Mrs C E Rodgers
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,...
...Shane Jenner
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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before....
...Alan Nicholson
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