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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Great service, supplied exactly what I needed. Highly recommend....
...Jeffrey Alan Steeden
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks....
...m b eales
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Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp...
...Hilke Hasenkamp
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Excellent service. Highly recommended. Thank you...
...Jason Webb
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Very good service. Seamless from order to delivery. Thanks, MyTub....
...John Beasley - Land Management Ltd
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corrrect part arrived on time, thx...
...H W Gravell
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good service, would use again ...
...SHEFFIELD PARK ACADEMY
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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more reviews... |
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