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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...
...Jay Jeffery
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Excellent, helpful service every time.......
...Design and Technology Services Ltd
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance....
...Barry McGurgan
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Excellent service from Christine, shame the delivery company did not care as well....
...Clive Townley
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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THE WEBSITE WAS EASY TO USE, THE GOODS WERE EXACTLY AS DESCRIBED AND ARRIVED VERY QUICKLY. THANK-YOU...
...ST DAVIDS VACATION CLUB
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done....
...david j copeland
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...
...Graham Currie
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you...
...Peter
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