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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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Thanks, good service, good communications....
...S Garner
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Many thanks, quick service and at a great price...
...Glyn Prowse - MP building
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company....
...Vic Worley
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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you need to improve your delivery times. Had to wait a month, just not good enough. ...
...Chittaranjan Pillai
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you...
...arthur llewellyn jenkins
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Fantastic customer service, highly recommended...
...Tim Loud
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Good response time...
...Alan Shelley
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more reviews... |
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