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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered....
...Rosemarie Bradshaw
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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall...
...Bob Cuthbertson www.esp.co.uk
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ...
...g r hawes
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Fast effective service - got what I wanted - job done!!...
...Dharmesh Kesur - Heart of Kent Hospice
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Part was in stock easy to purchase online and arrived very quickly, excellent service....
...Russell Kenneth long - Gasplumb Ltd
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...
...Steven Broad
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!...
...Stewart - Stewart
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks...
...austin carter
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