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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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many thanks, good price for part, good delivery, good communication, would buy from you again
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...paul rushton
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Very good service
Bend over backwards for there customers
Thank you...
...simon chambers - SDC Plumbing
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Quick efficient service and great, friendly communications, well done!...
...Adam Peters
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Great company, easy to use site, very competitive prices, efficient communication and speedy deliver! Perfect!
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...Nick Wynne
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!...
...Jim Miller
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again...
...Jenni Dent
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Great prices and excellent delivery service, will use My Tub again...
...Sandra Coxell
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more reviews... |
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