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Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.... ...Michael Hall
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Everything was very proffessional and as expected. Thanks... ...Colin Brocklebank
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you.... ...Thomas Francis Glennon
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excellent service. My order arrrived next day.... ...Selwyn Dyson
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Excellent product, 100% happy THANK YOU
... ...paul john jacob
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.... ...Ken Young
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Parts arrived this morning. Thank you for the excellent service... ...Tony Watts
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ... ...Adedapo Olugbile
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged... ...Chartwood Design Ltd
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work.... ...Janet
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