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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you... ...Janet Kulpa
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub.... ...Paul Harrop
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cannot fault service, delivered on date arranged.... ...william harper - Mr
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done... ...judith gillett
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I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c... ...Mrs Christine Simmonds
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.... ...Philip Shaw
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.... ...Grahame Arnold
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All good, especially the comms - many thanks and much obliged. Steve... ...Stephen L Wakefield
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Excellent customer service... ...samantha hastings
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Received our order promptly and as described. Delivery was made on the date promised.... ...Brian Hoar
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more reviews... |
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