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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive....
...stephen Lusher
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
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...Richard
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Excellent Service and Delivery.
Thanks
Peter Jowett...
...ASQUITH BUTLER LTD
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Excellent service and good communication. Product available same day and very competitive....
...Richard Yates
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All products arrived on time - Good service ...
...John Hawson - City of London School
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The replacement part was received on time and has fixed the problem - many thanks!...
...Mr Andrew Rogers
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
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...Tom Carradus
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...
...Frank Conway
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