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no issues -... ...KEN ROBERTS - HOYA LENS UK LTD
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks... ...Thomas Guy Evans
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.... ...Joan Muir
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.... ...David Beck
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.... ...Anthony Smith
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.... ...ken golding
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Order arrived promptly. Thanks.... ...Alex Anderson
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.... ...Ben Cole
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Excellent and speedy service. ... ...Delia Gaze
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order arrived on time and as described. thanks. ... ...mr Paul East
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more reviews... |
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