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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards.... ...Mr J C Ward
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.... ...Damon Hunter
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating... ...L J Newman
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Order arrived promptly as promised thanks for great service... ...Alan willis
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again.... ...Robert Kirk
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.... ...Linda Howels
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott... ...W. K. Scott
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Happy with product - took a long time to arrive, but ok in the end... ...Graham Dashfield
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Great service and amazing prices at least 10% cheaper than a few other sites I tried. Will definitely use myTub again.
The delivery was on time - particularly like the regular email updates to let me know how the order is progressing. ... ...Praba Kugathasan
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more reviews... |
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