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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again....
...Mark Day
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Best price and next day delivery, nuff said...
...Mr Alex Stezycki
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Thank you for sending my loom part.It did arrive on time.Bob...
...robert lear
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful....
...Aidan Murphy CT Electric
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Great service, price and quick delivery, thank you!...
...Thomas Hills
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Excellent price and quicker than expected service with very good communication. Thank you...
...Mark Baker
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you...
...Judith Nicholson
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Prompt service and exactly as required - Thanks....
...William Gatecliff
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I ordered a part which arrived when promised and was the right part. Sorted. thank you...
...Judith Dennison
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