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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury... ...M.B.Services
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you.... ...Paul Donoghue - Kiddie of Southport Ltd
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.... ...Sam Plumbe
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ... ...MRS ALISON SMITH
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I AM VERY PLEASED WITH MY ORDER AND WOULD USE YOU AGAIN... ...Joyce Farrington
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service.... ...Philip Hide
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Nice one Laurie ! Surf on dud ... ...Clarisford Developments Ltd
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Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting.... ...Mike Pearce
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.... ...Graham SMALLER
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful.... ...Harry Bichard
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