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Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren... ...Darren Murley
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Very good service... ...Bowman
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Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
... ...Rae Osborne
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Again a brilliant service delivered on time kept informed throughout... ...Peter Russell
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Very happy with service... ...Stephen Spence
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Excellent service very friendly staff ... ...Geoffrey Tobin
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good communication and goods as expected... ...St Monica Trust
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley... ...Stephen hindley
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star.... ...Alistair Smith
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