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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had....
...Fred Gray
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Received our order promptly and as described. Delivery was made on the date promised....
...Brian Hoar
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ...
...Richard Weeks - Atkins Ltd
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Tremendous product and great service....
...Sean Ramsden
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Good service good price and good timely delivery...
...Jonathan Finnerty - Green Unit Limited
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Very good service...
...Flair Developments Ltd
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey...
...Michael Caffrey
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I was impressed at how quickly my order arrived. Many thanks...
...Alan Gibson Heating
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Prompt reply to enquiry and prompt delivery of goods...
...Carl Toon
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more reviews... |
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