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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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very good fast service. ...
...chris towle
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Excellent service. Items were well packed and arrived when indicated....
...Brian Jones
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I have only been using a computer fora month so it is all a steep learning curve to me at 80years of age. This was my first attempt to order on line and iwas learning on the go! However I did manage the order "eventually" and found it easy once I mastered the art so your programme must be user friendly or I couldnt have worked it out. Thank you for that and your help with delivery dates good service I thought. I can only get better! Irene Beeden ...
...Irene Beeden
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered....
...WILLIAM REGAN
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended....
...Diana Vaughton
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Order arrived on time thanks, very helpful staff when placing order....
...james thompson
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again....
...Matthew Coxall
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