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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Perfect and prompt service.
Many thanks...
...MarK Seager
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Many thanks delivering package on the date as stipulated. ...
...Dr Harry Eccles
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Swift delivery of the required item, many thanks. ...
...Chris Bell - Green Combined Power Ltd
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back......
...Mark Lancy
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Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ...
...Mike Willcocks
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Thanks we have received the item ...
...Mountdale Nursing Home
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Good service,would be happy to purchase from My Tub again...
...J.D.Gillam
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All fine. Good service....
...Robert Curtis
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Very satisfied with the service I received thanks again. A wright...
...Anthony Wright
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more reviews... |
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