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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent and prompt service. My Tub kept me informed at all times on my order and delivery, five days from order to home delivery. Great company....
...George Mothersole - Brookson 5680
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Delivered on time ...
...Karen White
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Order arrived on time as promised. Thanks, good service....
...Neil Westwell
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great service.cloakroom suite arrived very quickly,no problems at all...
...david derwent
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Excellent and reliable service....
...Edinburgh Marriott Hotel
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What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would....
...Duncan Kury
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Great service from start to finish. A1...
...Brendan Queenan - QOD Construction Limited
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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Exceptional service. Programmer arrived next day...
...P J Coleman
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more reviews... |
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