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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Good service but you gave no notice of delivery which is necessary out here.
... ...Steve Watson
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.... ...Philip Hope - Phil Hope Plumbing
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi... ...Mustafa Alkindi
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Delivered item in bubble wrap in plastic bag, delivery driver opened bag so i could inspect items2 aerator tubes ok because these are quite fragile.but no problems,good coms del on time, items as ordered.
k freeland... ...kenneth freeland
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Order arrived on time thanks, very helpful staff when placing order.... ...james thompson
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done.... ...Nik James
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Amazingly quick service and good prices!... ...Brian Buxton - Leading Light
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Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
... ...STEVE SPOONER
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White... ...Daniel Thomas White
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