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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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delivery took a little longer than I had hoped... ...Peter Lowe
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.... ...andrew Long
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter... ...John Carter
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Very happy with the service thank you.... ...Fred Stokes
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.... ...Emma West
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.... ...Robin BERGER - Berger Plumbing
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good product long a long wait for delivery... ...david pitchford
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Order delivered as per instructions received, exactly as ordered. Thank you.... ...Rev Graham Morgan
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company.... ...JC Williams
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more reviews... |
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