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After a mammoth search starting with Bristan for a 5inch Shower Rose Chrome Plated and visiting a number of websites I finally came lucky with MyTub who promptly confirmed it was in stock and so placed an order. Many thanks for the quick email confirmations and delivery this morning at 10am, great service and very pleased. Vivienne... ...Vivienne Learmonth
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Fast deliver of the right parts Thanks... ...The Pigsty
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
Brendan Weir ... ...Brendan Weir
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Once again Fantastic service on a hard to find item.
Thank you very much!... ...Tom Hawthorne
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Nothing bad -helpful response, competetive price and timely safe delivery... ...Paul Dyer
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Replacement part delivered in a few days fitted no problems... ...David Gadd
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very good company to deal with, swiftly delivered and the unit was as requested... ...Scott Matthew
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Great prices,great communication,fast delivery..brilliant service-Thank You... ...Stephen James
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.... ...Lawrence
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