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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that....
...Barbara Scott
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent....
...J TEBBS
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed!...
...David Tong
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Efficient, knowledgeable and keenly priced - what more could you ask for!...
...John Cruickshank
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Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy!...
...Paul Samuel
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Very good service. I shall use mytub again....
...Michael Williams
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MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!...
...Andy Blachford
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet....
...Mr M J Doodson
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
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...HomeServe
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