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Once again, very satisfied with cost, service & communication. Many thanks....
...M.E. Williams
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ...
...Mr Brian Green
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again....
...K.L.Simpson
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Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
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Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall...
...david beecham
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MyTub have one of the best websites I have ever used. I can find almost anything I need without fuss and without rip off prices. On ordering I was given an estimated delivery date and the day before delivery an email arrived confirming the delivery - this is a great service. This is the second time I have used MyTub and it will not be the last I am sure....
...Colin Hoggett
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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The valve we ordered seems fine- though we havent had it fitted yet. The price was good- though it did take around three months to arrive- so its a good job we werent in a hurry! At least the e-mails kept us informed, which was helpful....
...Andrew Taylor
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Exactly as ordered...
...Richard J Dejewski
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more reviews... |
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