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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM... ...David McLeod
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ... ...John Newall
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you... ...Neil
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ... ...james crickmore
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you.... ...brushmakers
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again.... ...Maureen Rooney
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Thank you for your prompt service. Will certainly use you again.... ...Les Whitewood
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no problems. goods delivered promptly.... ...paul farrington
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Once again, goods delivered speedily and on the specified day. ... ...paul salotti
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more reviews... |
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