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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.... ...Frances Burt
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.... ...Brian Townsend
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Excellent services... ...Monwara Dewan
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
... ...Andrew Anderson
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ... ...Alan Jackson
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Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
... ...MR RAYMOND SEED
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Excellent service, competitive price on this item. Tap fitted and customer very happy.... ...Raymond Newman G & H Plumbing
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Item sent quickly and with good packaging, thank you.... ...c. dunkley
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Excellent service ... ...Moat Management Ltd - Span Group
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!... ...SunniG
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