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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service...
...Keith Lipscombe
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Excellent Service Many Thanks Paul...
...Paul Wakefield
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Fast service, would recommend....
...Mr K Pickering
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Unbeatable service A...
...Neal Hughes
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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very good service. The diver phoned when almost arrving for delivery. A ver good system !...
...susan brown
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Prompt delivery and goods as described. Many thanks!...
...John M Hall
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter...
...PETER BARRETT
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