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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ... ...mike chmiel plumbing services
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Order arrived within stated time - Good service!... ...Dave Sanders - Dartington Crystal Torrington Ltd
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ... ...Alan Downie
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Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended!... ...Reinhard Schmidt
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Had what I needed and delivered in quick time!... ...Michael Inglis
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
... ...mark jameson
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ... ...S M Hitchings
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better... ...A. P. B. Thompson
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks... ...R S Botham
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more reviews... |
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