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a good all-round service, thank you for the swift response....
...Alan Ledger Coops EMBS
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive....
...Hoylake Parade Community Centre
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!...
...Brooms Park Ltd
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Very good service and a good price. I would deal with My Tub again....
...George Vince
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A great service and speedy delivery, excellent....
...Mark Alcock - Milspeed ltd
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it....
...David Melrose
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN...
...Rob Poulton
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful....
...Simon Marriott
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you....
...Philip Hope - Phil Hope Plumbing
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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