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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
... ...Dr D R Lachno
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Very prompt service. The only thing there was not an invoice in the box.... ...Elizabeth Logan
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010... ...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ... ...Eddie Mc Goldrick
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
... ...Robert M Mizon
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Swift delivery as promised. Very helpful staff on chatline... ...Mark Edgar - Lincolnstudentlets
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.... ...Charlie Morriss
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.... ...Brian Farren
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Very good delivery service thankyou... ...m.h.smith
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