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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either.... ...James Bastow
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham... ...Graham Riley
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I originally found someone cheaper but I couldnt get through to the other supplier so I ordered from these guys. However before I ordered I asked them to price match the other supplier but I didnt really receive a price match.
I placed the order on Tuesday and it was supposed to arrive on Friday but it arrived on Monday. But the weather was not ideal so that may be an excuse for the slight delay.... ...London Building Maintenance Ltd
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly... ...MR P KELLY
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Many thanks for the excellent customer service... ...Aviation Training International Ltd
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Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed... ...Steve Dunn
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Very good service and a great price on a difficult to source product... ...Mark Pountney
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ... ...Angus McIntyre
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Excellent service easy site to navigate and delivered on time.... ...frank whittick
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.... ...Linda Baynes
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