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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you.... ...Alan Chamberlain
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very good service would recommend.... ...norma bell
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A very good service.... ...Mr.K. Goodland
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though... ...alan collins
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.... ...Jackie Wright - John Thompson
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin... ...Patrick Joslin
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
... ...Jean Morgan
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Unit has arrived.
But slow delivery.... ...Richard Pearson - Above
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
... ...Sandra McCrindle
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more reviews... |
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