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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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Very happy with the prompt service....
...JEREMY TONKIN - RWC
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Prompt and efficient service...
...Peter Morecroft
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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Good speedy delivery thankyou...
...Karl Humphrey
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional....
...Ronnie Golding
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result....
...Philip Taylor
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend...
...Ms Montague
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