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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks... ...Zoe Metcalfe
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ... ...Allen Smith
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Hi got order okay and we are fitting parts this week. Thank you for prompt service... ...Muriel Douglas - Morland
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Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help... ...Michael Chessman
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Excellent service, great communication, would definitely use your company again... ...michael cooney
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Your service is excellent. I have not yet had the heat pole installed, but it looks good.... ...John Hey
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I have used your company twice to purchase new toilet seats for our GP Practice. On both occasions the website was easy to use and the delivery was very quick, I would not hesitate to use your company again or to recommend you to other people, I have received excellent service.... ...Catherine Clark
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ... ...Mrs Susan Smith - Luxtimeuk
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more reviews... |
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