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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub .....
...H.D.R. Services
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron...
...Mr David I Barron
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Item as described, reasonably priced and quick delivery....
...john chisholm
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we...
...Mr. Anthony Hopkins
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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you....
...Roberta Pyart
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received with thanks...
...steve lindley
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Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted....
...Mrs Eileen Smith
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Excellent service!! will certainly use again....
...Shaun Gibson
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Great service. Items delivered on time and in good order....
...ARNOLD MABBETT
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