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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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Good customer service. Good communication, would definitely use again. Thanks...
...Angela Brehaut
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Great service and fast delivery...
...MR D M HENDERSON
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date....
...Ms Helen G. Hughes
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Great, prompt service....
...Tracie Lewis
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thanks for the easy transaction, pans fine...
...Jeff Axford
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excellent price, good quality and rapid delivery. Would recommend this site to everyone....
...Hugh Pidgeon - East Riding Leisure Haltemprice
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service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you...
...MRS P A HAWTIN
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service....
...John R Thomas
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