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Part was in stock easy to purchase online and arrived very quickly, excellent service....
...Russell Kenneth long - Gasplumb Ltd
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend...
...The Old Bungalow Guest house
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you...
...David Mumford
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much...
...Stella James
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MyTub provided an efficient, very helpful and friendly service, highly recommended....
...kenneth cairns
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I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine....
...Simon
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Well handled purchase and delivered when they said , would buy from them again....
...Stephen Emley
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Hi. thanks for you great assistance. Picked the order up on friday 23 march . perfect .nice to do buisness with you . Mr Thomas Hopkins.................
...thomas edward hopkins
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Prompt delivery.no hassles.cheers....
...kevin morton
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