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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant...
...Robert East
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My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order....
...Barry Barnes
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A hard to find product was available off the shelf. No hassle, excellent service....
...Philip Kolbe
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Ordered, paid for and delivered quickly and painlessly. Thank you....
...Jim Dunlop
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Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often...
...A R Kerry
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...
...Mrs Susan Smith - Luxtimeuk
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it....
...John Mellon
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy...
...MRS V A PARDY
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Good helpful staff and very quick delivery...
Definitely recommend
Thanks again ...
...David Cooling
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