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One of the best companies to deal with
The staff go out of the way to help you
They treat you if you’re one of the family....
...Mr Ike Phiakkou
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ...
...Alison Mitchell
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Good shopping eperience and speedy delivery.Will use again.Thanks...
...J Irving
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good....
...Alastair Onesti
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding....
...Neil Parsons
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...
...Frank Neale
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Great service, kept fully informed....
...Anthony Willis
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!...
...Jeremy Finch
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First, The part is correct, fitted and leak free, so thanks. Actually, if I were to do this again I would buy from a local shop, accepting the higher piece price for a faster delivery. Your price advantage was almost completely eroded by the shipping charges - why not simply post it especially as I was prepared to wait. Anyhow, as I said before, the part is correct and has fixed my problem so Im happy enough on that score. Regards
Colin...
...Colin Gillmor
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more reviews... |
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