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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Excellent service with plenty of emails to keep you in the loop regards what you purchased....
...Robert Edge
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou...
...Alan Brook
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well....
...Anthony Morgans
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Order Received with Thanks
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...RSD Supplies
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Very good value and delivered in good time. I would definitely use My Tub again....
...Greg Denton
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you...
...J Ryan
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Very pleased with the service, price and quick delivery....
...Jessica Cobban
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very fast delivery and as described, would buy from then again...
...Edwin Hopwood
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more reviews... |
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