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efficient service & delivery
thanks...
...F J Rogers
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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this....
...MRS CATHERINE CASTREE
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Great service, kept me updated along the way. I recommend using this company!...
...peter Jones
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Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again....
...Kayode Adeboye
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Good service and delivery no problem wahtsoever, would definately use My Tub again!!...
...Hitachi Automotive Systems Ltd
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully....
...Brian Draper
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...
...Roland Hill
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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long del date given but goods did arrive on date due now fitted thanks for your efficient service ...
...Mr Tinus Buitendam
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much....
...Mrs Brenda Bell
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