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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Products at a good price, but painfully slow delivery by todays standards for easy to source items....
...Reid Carter Wilson
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All worked well, will definately use again. Thank you...
...ian greenwood
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days....
...Robin Cooper - Morgan Cooper Limited
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Toilet seat and cover ordered, delivered and fitted within the week!!!...
...Helen Coleman
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy...
...MRS V A PARDY
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My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends....
...Regards Carol Burgess
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Excellent overseas service. Quick and helpful.
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...Mike Enns - Aurora Geosciences
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Customer service WAY beyond what anyone could expect. Many thanks.
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...Brian Smeed
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow...
...Keith Barrow
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