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Fast efficient delivery. Thank you ... ...Jane lewandowski
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Very good communication on progress and correct product arrived on the day promised. Thanks... ...Adrian Holmes
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Excellent service, regular updates given on delivery. Email contact easy and very efficient.... ...Michelle Phillips
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Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks... ...Deborah Low
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Great communication and brilliant product. ... ...Kelly Govier - MD Govier Electrical Engineering Ltd
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Excellent service throughout, no hesitation to recommend to others... ...Stephen Lumb
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An excellent service.
Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.
As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.
Thank you again. Frank ... ...Frank Bailey
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored.... ...Margaret Goodwin
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Great service, before, during and after sale.... ...Preston Trevor Farrington
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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