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small problem over the product description but was sorted out quickly
good service ...
...mark whittam - climate control support limited
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good....
...Donald Macintyre Henry
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days....
...George Paparestis
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excellent all round, nice price and delivered promptly.
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...Ian Tomkinson
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again....
...Martin Way
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service....
...John Alden
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered....
...WILLIAM REGAN
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I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!...
...Dipankar Ghosh
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
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...Petes Property Services
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so....
...Robert McNaughton
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