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Quite surprised when plumb centre delivered the goods as I had already been there to source parts and I have an account with them. Nevertheless good service parts were delivered early and fitted same day....
...R G Cole Plumbing and Heating
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...
...Kyle Richards
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...
...Stephen Gomersall
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Very helpfull and quick delivery....
...shirley fryer
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
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...Gill Bushdyhan - Concept Chemicals
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet...
...Mark Owen
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We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
Many Thanks
Darin Loxley...
...Turnleys Ltd
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied....
...Vimal Patel
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Great service and wonderful communications. Fast and free delivery....
...David Jackson-Hulme
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