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Excellent service. Received exactly the item I required. Would highly recommend myTub together with its friendly attitude throughout the transaction of supply & delivery. Ron Munden Hereford.... ...Ronald W Munden
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter... ...John Carter
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.... ...Fiona Laing
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Very happy with service... ...Stephen Spence
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company... ...Dave Turner
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We were happy with our online purchasing experience and the items arrived in good time - thank you... ...Sensemaster Ltd
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The items arrived quickly and are all of excellent quality and the website is very easy to use.... ...Susan Stevens
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ... ...RAE HALDENBY
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic ... ...marcus Payne - Ecogas Boiler Services
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
... ...vera
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