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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it....
...Carol Winder
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Ordering process and delivery was easy
Would Def recommend ...
...Gary Burt - Castlewalls2008
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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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Excellent overseas service. Quick and helpful.
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...Mike Enns - Aurora Geosciences
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MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs....
...james senior - james senior design
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MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend....
...Jack Ribbons
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Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!...
...Charles H Mitchell
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you...
...Peter Scott
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel....
...Beth Alcorn
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Delivered on time, no problems using Mytub....
...Dot Yang
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