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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future... ...david shepherd
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Super prices! delivery very quick, thanks. Will remember you, your in my favourites... ...J Nedly
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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future.... ...Paul Burrows
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy.... ...Peter
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Excellent service. Items were well packed and arrived when indicated.... ...Brian Jones
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno... ...L.Forno
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Excellent service. Will recommend you to family and friends. Thank you.... ...Karen Harkis
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Good price, long wait for goods. Updated often why the goods were delayed.... ...David McColl
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hi
i ve used your service to obtain Radiant boiler part. im basically happy to get the proper part. I will probably use your service again because i cant really find any other suplier. you ruin your service by sending a tiny sensor by fedex instead of sending it by post in a padded envelope. i ended up paying nearly double amount for delivery than for the price of the item.13-item,22-delivery i dont even want to mention that the Fedex price for this delivery is 16 so probably your pacaging is 6. i recon that a padded envelope and postage wouldnt be much more than 6. also i hardly believe that your company doesnt use post at all. i wouldnt feel so bad if the delivery was fast for this money but it took a week.i know that im not an important customer i migyht by 1-2 small part a year so yo... ...Ferenc Kuris
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.... ...Mr David James Forder
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