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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul...
...Paul Cappleman
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The taps arrived as promised and the quality appears good.
Frank Webb...
...Frank Webb
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil...
...Neil Stephens
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ...
...Roger Marshall
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED....
...Peter Mounty
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...
...Lian Hock Hardware
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again....
...Les Green
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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